July 2017 Newsletter Print

President's Message

Welcome to the July 2017 edition of KeyNotes...IREM 8's newsletter of all events. This is a bi-monthly publication.

As I sat working on this month's newsletter, and hitting myself hard for missing the deadline, I apologized to Jean and promised I would have my article completed as soon as possible.  Jean reassured me that she understood the world of property managers and our ever-changing schedules and deadlines.  She encouraged me to complete my newsletter as soon as I had an opportunity, which led me to begin re-writing this month's newsletter with a different theme.

Initially, I had started writing about how hard it is to believe that we have passed the mid-year mark and whether we had accomplished some, all, or none of our New Year's Resolutions... Instead, I am now writing about the five types of people we should surround ourselves with as described by Dr. Steve Maraboli, an award-winning philanthropist.

  1. The Inspired
  2. The Passionate
  3. The Motivated
  4. The Grateful
  5. The Open-Minded

Take a moment to think about these five traits and how many boxes you can individually check for yourself, your friends, co-workers, and colleagues.  I would like to add a mid-year challenge for everyone.  Let's challenge ourselves to check all five by the release of the next newsletter.  "By accepting this challenge, we are all taking simple steps of action to make your world, this world, and our world a better place.  The positive impact that simple gestures can have in our homes, our communities, and globally is immeasurable.  At the end of the day, let there be no excuses, no explanations, and no regrets." - Dr. Steve Maraboli

I would like to kick-off the challenge with: The Motivated ...

The Chapter 8 Family is excited to announce that Kent Bell, Noah Hale, Rachel Wooten, Laketa McMillan, and Kimberly Sisco have all been recognized as members of the 30 under 30 exceptional young professionals committed to IREM and the real estate management profession. The IREM 30 under 30 Program highlights 30 of the next generation of industry leaders who have made significant impacts in their career and community.  Please read the article below which further describes why each one of these young professionals deserved this recognition.  Congratulations Kent, Noah, Rachel, Laketa, and Kimberly!  May you continue to motivate other young professionals within our industry.

On Friday, June 23rd we joined forces with our sister chapter in MD - IREM 92 - for a Special IREM Young Professionals (IYP) "Potomac River Boat Cruise!"  This event took place from 8-11PM aboard The Spirit of Washington and included dinner, drinks, and dancing.  See below for pictures from this fun night out!  We want to thank the following Industry Partners for sponsoring this event:

  • Hawkins Electric Service, Inc.
  • Oasis Plantscaping
  • Pioneer Building Services
  • Arc Water Treatment Co. of MD
  • LUX Flooring Specialists
  • Minkoff Company, Inc.
  • Superior Facilities Management Services


Here is an Exciting Opportunity for some Grant Money!!  Upbeat Site Furnishings is partnering with IREM--anyone who needs to take a course to complete their designation should check this out!  Accelerate your career in real estate management - enter this contest and you could WIN a $2,000 Grant to fund your tuition for one IREM Course in 2017 and 2018. Ten (10) grants will be awarded, and the winners may be recognized at the 2017 IREM Global Summit.  CLICK HERE for all the details!

IREM Gala Pictures!  As promised in our last newsletter, the pictures from our professional photographer are now available!  Check them out below.

Finally, I want to share about a special workshop taking place next week that is FREE to IREM Members.  "Beyond Benchmarking: Capture Savings & Reduce Impact with Advanced Sustainability Management."  Join IREM and USGBC National Capital Region to learn about the latest technologies, incentives, and strategies to advance your sustainability initiatives.  In this workhop, you will hear from experts about:

  • Advanced Energy Management Technologies
  • The Arc Platform - a complement to LEED that allows users to measure sustainability performance and make improvements
  • Strategies to engage tenants on resource efficiency
  • The latest tools and resources from the EPA's ENERGY STAR program
  • Utility incentives and programs


This workshop will take place on Wednesday, August 2nd from 8:30-11:00AM at USGBC's offices.  Attendance is free for IREM members and 2.5 hours of LEED CE are available.  CLICK HERE for more information & to register.

Stay cool and I look forward to seeing you all again in September!

Cheryl Belle-Deen, CPM®, ARM®
2017 Chapter 8 President


Back to top

Upcoming Events--Register Now!

We are officially on summer break - there are no chapter general membership meetings until september! IREM 8'S EXECUTIVE COUNCIL IS HARD AT WORK, COMING UP WITH OUR SLATE OF OFFICERS FOR 2018 AND WORKING ON GOALS FOR NEXT YEAR! STAY TUNED!



irem chapters 8, 77 & 92 6th annual october mega meeting - "get your shift together" presented by the attitude adjuster, steve rizzo!

Wednesday, October 4, 2017
Wardman Park Marriott, Washington, DC
2:00-3:00PM - Registration Hour & Sponsor Showcase
3:00-4:30PM - Keynote Presentation
4:30-6:30PM - Networking Reception
IREM Chapters 8, 77 & 92 join forces to present the 6th Annual MEGA Meeting... We spend most of our waking hours at our place of employment and much more of our leisure time thinking about it.  We can let the stress, fast pace, and challenges control our emotions or we can lighten up, have fun, and enjoy the process.  It's always a matter of choice!  Acquiring a healthy state of mind is essential in order to produce quality sales, quality customer service, teamwork, and communication.  Steve will show how to overcome the everyday pressures that can stifle productivity and creativity in the workplace, while enjoying the process.  He will also share tools for maximizing your success and happiness - both in the office and at home...


His Attitude Adjustment Strategies will teach attendees how to shift their way of thinking and laugh while doing it.  If you want to motivate yourself or your team to do more, be more, and achieve more... this is the program for you.  Register for this Keynote Presentation for your own personal development and growth OR register a group of employees from your company for an afternoon of training and team-building.






Check the EVENTS section of the website for Registration Details

  • Tuesday, September 19th - September Lunch Meeting/Election of Officers - 12:00PM
  • Wednesday, October 4th - IREM MEGA Meeting - 3:00PM
  • Monday, October 23rd - IREM 8 Charity Golf Tournament - All Day
  • Tuesday, November 14th - Dinner Meeting - 6:00PM
  • December 2017 - Holiday Happy Hour - date/time TBD


Back to top

IREM 30 Under 30

Chapter 8 is proud to announce that we have 5 members in IREM National's Top 30 Under 30 Campaign!  Please join us in congratulating these outstanding young rising leaders in our Industry!  Click the image below to read about each of the winners...

Kent Bell, CPM - Senior Property Manager, Colliers International, Washington, DC

As Senior Property Manager for Colliers International, Kent Bell is directly responsible for nearly half a million square feet of property occupied by five different government agencies in four states.  While managing his own portfolio, he also assists in onboarding and managing new properties until a permanent property manager is assigned.  Kent has also achieved LEED Gold Certification for a 500,000 square foot portfolio in the nation's capital, and always takes a leadership role in implementing new management processes and strategies in a cost-effective manner.  He is always thinking of the client first when managing properties and identifying best practices that he can implement to increase the level of service provided.  Kent has also held key positions in IREM Chapter 8, serving on the Executive Board, and helping to expand the IREM network in Washington, DC.

Noah Hale, Candidate - Development Officer, TM Associates Management, Washington, DC

Noah Hale was exposed to the industry at a young age because his grandparents were a management team and now his parents are both presidents of separate management companies.  Noah's ambition pushed him through many experiences in the industry which resulted in his current role as Development Officer with TM Associates Management.  In his new role, his responsibilities shifted from traditional management to project acquisition and performance.  Noah is active within the full life cycle of the development process, from project conception to the coordination and completion of competitive tax credit applications.  He is driven by his ambition to succeed and his passion for contributing to the betterment of affordable housing.

Laketa McMillan, ARM - Assistant Community Manager, CIH Properties, Washington, DC

Laketa McMillan first learned of the real estate industry while attending Saint Augustine's University.  An established realtor and professor gave her guidance into what a career path in real estate would look like and Laketa was intrigued. Now in the role of Assistant Community Manager for CIH Properties, Laketa has earned her ARM designation and soon hopes to begin working towards her CPM designation.  When she first joined CIH, she completed the hefty task of helping get her property to 100 percent occupancy.  Her determination and strong work ethic have helped her get to where she is today and she is always looking forward to the next new challenge or adventure.  Laketa has an excitement for IREM and the real estate industry and wants to expand her network with other members and industry Partners.

Kim Sisco, ARM - Property Manager, Klingbeil Capital Management, Bowie, MD

Kim Sisco started in the industry as a leasing agent and has learned the business from the ground up. She is now Property Manager at Klingbeil Capital Management and has earned her ARM designation.  Kim oversees a team of 11 and has created an open line of communication to help productivity in the office.  She prides herself in innovation and hard work.  One of her most notable accomplishments is a training manual she created for new leasing agents, assistant managers, and maintenance supervisors.  Kim knows the value of training and has seen the impact her manual has made.  She is an active member of her local IREM chapter and has learned many useful tips from IREM Webinars as well as networking with other members of the IREM community.

Rachel Wooten, CPM - Property Manager, Vornado/Charles E. Smith, Arlington, VA

As a Property Manager with Vornado/Charles E. Smith, Rachel Wooten manages the day to day operations of two office buildings totaling 500,000 Square Feet.  She is known for her problem solving skills and excellent customer service.  She has been involved in various task forces within her organization and is always willing to take on new challenges.  In her spare time, Rachel mentors and assists with onboarding of new hires.  She is also an active member of her local IREM Chapter and has earned her CPM designation.  Rachel is said to go above and beyond for her tenants and properties and it is reflected by the fact that she has won the Vornado All Star company award and was also part of the property team which won the Building of the Year Award.


Back to top

June Meeting Recap

Thank you to everyone who joined us for some summer fun at the ballpark on June 12th for The Nats vs. The Braves.  Special Thanks to the following companies for helping to sponsor this great event:

  • BrightView
  • Crockett Facilities Services
  • Simpson Unlimited
  • Stuart Dean




Back to top


june irem young professionals (iyp) event...

Spirit of Washington Potomac River Boat Cruise

Friday, June 23, 2017


Thank you to everyone who joined us for this fun evening!  Guests enjoyed a 3 hour boat cruise, full buffet, drinks, DJ/Dancing, and the opportunity to network with IREM Industry Colleagues & friends!

Thank you to our Event Sponsors for making this possible:

  • Hawkins Electric Service, Inc.
  • Oasis Plantscaping
  • Pioneer Building Services, Inc.
  • Arc Water Treatment Co. of MD
  • LUX Flooring Specialists
  • Minkoff Company, Inc.
  • Superior Facilities Management Services, LLC



Our Next Event will be a Happy Hour at City Tap House - Thursday, August 24th @ 5:30PM.  Registration Info to come soon!

Stay Tuned for news on more upcoming events in 2017 OR visit the IYP Section of our Chapter Website.


Back to top

12th Annual IREM Gala

friday, may 19, 2017

congressional country club

See below for some of our favorite moments captured at this years' event...


Thank you to KEVCO Building Services, Inc. for sponsorsing the Photo Booth!





Back to top

20th Annual Charity Golf Tournament


Monday, October 23, 2017

Country Club of Fairfax

Come enjoy a day of golf while helping to make a difference in the lives of local Special Olympic Athletes!

Thank you to our Sponsors to date:

Red Coats, Inc. - Tournament Sponsor

UG2 - Golf Cart Sponsor

Flynn Architectural Finishes - Million Dollar Shoot-Out

Jones Lang LaSalle - Beverage Station Sponsor

Capitol Concierge - Dinner Sponsor

Rolyn Companies, Inc. - Breakfast Sponsor

Pritchard Industries, Inc. - Bloody Mary/Mimosa Sponsor

ThyssenKrupp Elevator - 19th Hole Sponsor

Flynn Architectural Finishes - (M) Closest To The Pin Sponsor

AMS - (W) Longest Drive Sponsor

Total Quality Building Services - (W) Straightest Drive Sponsor

Stuart Dean - Driving Range/Instructor Sponsor

Associated Building Maintenance Co. - Sign Sponsor

A-1 Flood Tech, Construction Systems Group, Cushman & Wakefield, Executive Maintenance, Inc., Georgia-Pacific, Laz Parking, Newmark Grubb Knight Frank, SP Plus, USSI - Hole Sponsors

ECS Mid-Atlantic, LLC - Hole In One for Car Sponsor





Back to top

Community Action Efforts

dc central kitchen - august 14th, 9am-12pm

425 2nd Street, NW, Washington, DC 20001

The IREM 8 Community Action Committee is looking for volunteers to help out at the DC Central Kitchen.  Help turn donated food into healthy, balanced meals that will be distributed to homeless shelters, non-profit organizations, and transitional homes for little or no cost!

RSVP HERE - to contact Kent Bell, CPM.  Hurry!  Only 15 spots are available.

DONATE HERE - Not available on August 14th? You can donate to the DC Central Kitchen.

Have an idea for a community service project or want to serve on this committee? 

Contact our VP of Community Action - Kent Bell, CPM


Back to top

IREM 8 Committee Report

ACoM (Accredited Commercial Manager) Certification - A Great Stepping Stone Towards the CPM Designation

If you are a commercial site manager looking to obtain your CPM Designation, but your portfolio has not yet reached the minimum size for the CPM designation, you should consider obtaining a ACoM Certification.  The ACoM certification is awarded to those who meet the touchstones for commercial real estate management professionals regardless of your current job functions, plus it aids you in gaining the education and industry knowledge to put you a step ahead while working towards the CPM.  The courses that you complete for the ACoM also count toward the CPM education requirement.


To obtain more information or to request a ACoM application, please contact Catherine Kucsan, CPM - IREM 8 VP of Admissions - or you can view the ACoM Checklist here


Back to top

Participation 2017

Interested in Serving on a Committee in 2017...

We challenge each and every member to get involved in 2017 by committing to one of our many volunteer opportunities.

Let your membership work for you by getting involved!  Complete the Participation Form 2017 and return to Jean Collins.



Back to top

Region 3 Education

IREM Region 3 Education
Carol Walker, Education Administrator
P.O. Box 3035, Gaithersburg, MD 20885
301.948.6234 p  301.948.7962 f
Visit this site for the complete 2017 Course & Seminar Schedule


private offerings:

Spread the word that Private Offering Courses are available for your company - groups of 10 or more.  This means an instructor comes to your site and holds a class for just your company's employees.  The idea is to get a group of people to "fast track" their way to a CPM, ARM, or ACoM designation.  The more people in the class, the lower the price per person.  For more information on this excellent opportunity, contact the Region 3 Education Office or download the Private Offerings Brochure Here!

online self-paced courses:

For those interested in taking courses at their own pace, IREM offers many online self-paced courses.  Open new doors for yourself with the help of IREM education.  With our online and classroom courses you'll give yourself a leg up in the constantly evolving world of real estate management.


Back to top

Free Money - Scholarship Information

In need of financial assistance to attend IREM Ed courses??  Working toward achieving your IREM designations?? WE HAVE FUNDS TO HELP! JUST ASK!

Our Chapter actively participates in the IREM Foundation Chapter Restricted Fund where we can support chapter members toward IREM education courses.  CLICK HERE to learn more about the IREM Foundation.


If you are interested in how you can apply for financial assistance, contact the IREM 8 offices at 301.874.8425 OR at jcollins@irem8.org


Back to top

Student Outreach Update

Kris is pairing up with the intern program at Bozzuto to reach out to a pool of interns in their program.

We are also working with the University of the District of Columbia, Community College, to establish a partnership with them.

If you are interested in helping Kris on this Committee, please email Kris Henry.

Did you know that the IREM Career Center offers professional services to help with all of your career needs? Tools offered to begin improving your career include a career learning center, resume writing workshops, and personalized career coaching. All of this and more, to include current job postings, can be accessed at: http://careers.iremjobs.org

Interested in IREM student membership for yourself or for someone you know?  Contact  Kris Henry to request a student application today!


Back to top

Property Condition Assessment

Why You Need a Property Condition Assessment Before Closing

Imagine yourself in this situation... A slick, well-written brochure shows up on your desk.  Someone is selling a property and has provided you with information on tenants, the great location, and basic building information.  This piques your interest.  What should you do next?

Lenders usually require a Phase 1 Environmental Site Assessment (ESA) as part of a typical due-diligence process.  So the ESA is ordered, completed, and the report says there are no environmental concerns.  The lender is happy - their concerns have been addressed.  You're happy, because the lender has just issued your mortgage commitment letter.  You go to closing, sign your name a hundred times, and now you own the 20-year old building.  Funny, it looked a lot newer in the slick brochure...

So you visit the property with an industry professional to take a good, hard look at your new asset.  Unfortunately, the items that are pointed out don't make you very happy now:

  • The roof is leaking and the insulation is wet; the contractor recommends replacement.
  • The pavement was recently seal coated.  The coating covered up a large area of alligator cracking.  Numerous areas need to be patched.
  • The HVAC system is original and will require complete replacement within the next two years.  Your jaw drops at the cost.
  • A major tenant is planning to remodel their space within the next six months.  As the owner, you are required to bring the facility up to code to meet ADA requirements.  You don't even know what's involved, or how much that will cost.


There are so many items - expensive items - you didn't plan on.  What else can go wrong?  And more importantly, what could you have done to avoid this costly, disappointing situation?

Before closing, lenders will require an updated survey, an environmental report, and a title insurance binder, but they usually don't require a Property Condition Assessment (PCA)  Why?  Because once the purchase is complete, the property - and its condition - becomes your problem and your responsibility.  It goes back to the old saying, "Buyer Beware."  While a PCA may seem like an unnecessary additional expense, it can actually end up saving you thousands of dollars.

So what is a PCA?  It's an assessment and report that provides information on the property's condition.  The assessment begins with a preliminary review of available drawings, specifications, reports and records.  Property managers, maintenance personnel, and public officials are contacted to provide information about the building's history, maintenance, and site improvements.  The consultant conducts a walk-through to observe the general physical condition of the property.  He or she also locates and documents any visible deficiencies in the materials, building systems, and site improvements.  Components that appear to exhibit less than their expected service life or which have been poorly maintained are also identified.  A more detailed assessment of the property's condition and systems may also be recommedned as part of the PCA.

A written report is prepared outlining the observations and findings.  For items requiring remedial work, opinions of cost for immediate and short-term repairs can be provided.  A table of capital expense reserve costs for a specified length of time may be provided.  The process is outlined in ASTM E 2018 "Standard Guide for Property Condition Assessments: Baseline Property Assessment Process."  The written report can be customized to meet ASTM E 2018 requirements, the client's goals, or the obligations set by a lending institution.  And after you've purchased the property, this information can also help you develop budgets and schedules to maintain or upgrade your property.

So next time a slick property brochure hits your desk... Be proactive and have a PCA completed priort to finalizing your purchase.  The PCA can be used as an effective negotiating tool with the seller.  A third party assessment of the condition of the property and estimated costs could allow you to negotiate a lower price, and/or require the owner to make some repairs before closing.  If necessary, the report can also be revised to meet lending requirements once your purchase negotiations are complete.  And once you're the proud new owner, the information will help guide your future maintenance and improvement activities.

--Michael Doyle, AIA, Principal Architect, ECS Mid-Atlantic, LLC

You can learn more about using the ASTM E2018-08 Standard Guide for Property Condition Assessments and what is involved by requesting a Lunch and Learn on the topics of PCAs.


Back to top

Real Estate Management News



Back to top

Pay Your 2017 National & Chapter Dues

Your IREM Membership is an investment in yourself and your career.  Make sure you're taking full advantage of the benefits by renewing your membership.  

PAY YOUR DUES to ensure you don't miss out on even one day of membership.



Back to top

Chapter 8 Industry Partners

When looking for bids for your next project, we always suggest contacting our Chapter Industry Partners First!  CLICK HERE to see our full directory of Industry Partners.


Back to top

Chapter 8 Officers & Directors

CLICK HERE to see contact information for our Board of Officers & Directors


Back to top

About IREM 8

If you have a question about IREM 8 or any of our upcoming events, please contact the irem 8 office.

Chapter 8 Financials are available to be viewed by any dues paying member.  If you would like to request to see a copy, please contact the Chapter 8 Office.

Jean Collins
Executive Director

P.O. Box 86252
Gaithersburg, Maryland 20886
t 301-874-8425
f 301-874-8426


Back to top